Mrs Buckét Celebrates Two Decades of Cleaning Success

Commercial cleaning and facilities management company Mrs Buckét has reached a key milestone, marking 20 years since its founding by entrepreneur Rachael Flanagan. Over two decades, the Swansea-based business has evolved from a one-woman operation into a leading regional provider of commercial cleaning solutions across Wales and the South West.

To celebrate its 20th anniversary, Mrs Buckét has announced a series of investments aimed at enhancing operations, workforce development, and long-term company growth. These include expanding its back-office team in Swansea and Cardiff, scaling up its technology infrastructure, and refining its service delivery model.

Milestone Year for Growth and Innovation

This anniversary year is being framed as the start of an exciting chapter for the company. Founder Rachael Flanagan emphasized a renewed focus on tech-led services and operational efficiencies. Underpinning this initiative is a commitment to improve both team productivity and client satisfaction.

• Back-office expansion to support rapid business growth
• Focus on digital transformation through technology adoption
• Enhanced investment in staff training and leadership development

Currently employing a team of over 300, Mrs Buckét has carved out a niche delivering high-quality hospitality cleaning services and professional cleaning for sectors including education, healthcare, and manufacturing. Its services range from daily office cleaning to outsourced housekeeping for larger facilities.

Future Priorities and Sector Challenges

As the industry navigates shifting client expectations and growing demand for sustainable cleaning solutions, Mrs Buckét is investing in technologies to provide stronger reporting, streamlined communications, and greater operational visibility. This mirrors wider trends in the sector, where agility and smart systems are becoming essential.

The company also intends to address industry-wide recruitment and retention challenges by doubling down on employee development and team engagement strategies. Flanagan credits workforce dedication as a key driver of the organization’s success over the last twenty years.

How the Market is Evolving

While competitors in the cleaning and facilities management space continue to innovate, organizations like Mrs Buckét are leading regionally with customized approaches. Still, the broader UK market sees growing demand for integrated services and dependable suppliers of contract cleaning supplies and janitorial supplies.

Many businesses are now looking for holistic providers who can not only maintain cleanliness and hygiene standards, but also assist in coordinating inventory, stocking bulk cleaning chemicals, and ensuring continuity through reliable logistics. Companies operating at scale benefit from streamlined procurement and transparent ordering systems—especially in sectors like hospitality and manufacturing where cleaning standards are tightly regulated.

Duraclean’s Approach

As businesses increasingly seek scalable partners in high-demand environments, Duraclean continues to offer a full-service solution tailored to commercial and hospitality cleaning needs. With a strong emphasis on client-dedicated stock holding, tech-driven ordering platforms, and reliable access to industry-grade supplies, Duraclean positions itself as a trusted ally in optimizing supply chains for bulk cleaning chemicals and critical cleaning products.

Whether supporting outsourced housekeeping teams or fulfilling large-scale needs for contract cleaning supplies, Duraclean meets demand with precision, speed, and a deep understanding of sector challenges.

Looking to streamline your cleaning supply procurement? Contact Duraclean today to learn how we support hospitality and contract cleaning businesses across the UK.