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Privacy Policy

At DuraClean, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when using our website or purchasing our products. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, register for an account, place an order, subscribe to our newsletter, or interact with us in any other way. The types of personal information we may collect include:

  • Name
  • Contact information (e.g., email address, phone number, shipping address)
  • Payment details (credit/debit card information)
  • Account login credentials
  • Order history and preferences
  • Communication preferences (e.g., marketing preferences)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and responding to inquiries
  • Sending order confirmations, shipping notifications, and updates
  • Managing your account and preferences
  • Sending promotional offers, newsletters, and marketing communications (with your consent)
  • Conducting research and analysis to improve our products and services
  • Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in operating our website, processing payments, fulfilling orders, or delivering services on our behalf
  • With law enforcement or regulatory authorities when required by law or to protect our rights and interests
  • With your consent or as otherwise disclosed at the time of collection

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, update, or delete your personal information held by us. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our communications.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us.

Thank you for trusting DuraClean with your personal information. Your privacy is important to us.

Last Updated: 29 April, 2024

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