Excellerate Commences Major University of Cambridge Contract

Excellerate Services, a leading provider of facilities management solutions, has officially begun a significant seven-year contract with the University of Cambridge. This initiative, which commenced in late September 2023, sees Excellerate managing a wide range of soft services including cleaning, washroom hygiene, pest control, and window cleaning across several high-profile university sites.

Integrated Facilities Support for a World-Class Institution

The contract covers 21 departments and institutes within the university’s West Cambridge and City Centre operational zones. Notably, key facilities such as the Cavendish III Laboratory, Maxwell Centre, and various science departments are included in the engagement, indicating the scale and importance of the partnership.

This agreement aligns with the university's objectives to enhance the quality and sustainability of its facilities services. The University of Cambridge has highlighted service innovation, consistency, and improved user experiences as core goals of this extended collaboration.

Focus Areas of the Agreement

• Cleaning Services: Routine and specialist cleaning for academic and research spaces.
• Washroom Hygiene: Ongoing maintenance and restocking to meet high-volume demands.
• Pest Control: Proactive monitoring and mitigation across multiple buildings.
• Window Cleaning: Interior and exterior window servicing for improved cleanliness and natural light.

Commitment to Sustainability and Service Consistency

Excellerate has committed to aligning with the University’s commitment to sustainable cleaning solutions and reducing environmental impact. This includes minimizing chemical usage, reducing water waste, and deploying low-emission service vehicles. The focus also extends to improving consistency in service delivery across diverse campus buildings—many of which comprise complex scientific and technological environments.

An Evolving Landscape for Outsourced Housekeeping and Facility Services

The appointment of Excellerate for this high-profile contract reflects a broader trend in higher education and commercial sectors: the increasing reliance on outsourced housekeeping and integrated facility providers. While other competitors in the sector continue to offer similar services, Excellerate's expanded scope at Cambridge demonstrates the growing value placed on bundled service offerings and long-term partnerships.

Amid these developments, businesses and institutions are placing greater focus on operational efficiencies through partners who can offer full-spectrum facility support—including janitorial supplies, contract cleaning supplies, and bulk cleaning chemicals—while meeting environmental targets.

How Duraclean Supports the Cleaning and Hospitality Sector

As an expert provider of commercial cleaning solutions, Duraclean understands the operational needs of facilities management contractors and hospitality providers alike. Whether you require streamlined ordering of janitorial supplies, dedicated stock holding for client-specific needs, or reliable sourcing of contract cleaning supplies in bulk, Duraclean is equipped to deliver.

With a tech-driven ordering system, commitment to sustainable cleaning solutions, and a deep understanding of sectors ranging from education to hospitality cleaning services, Duraclean helps businesses maintain consistency and compliance while reducing overhead costs.

Looking to streamline your cleaning supply procurement? Contact Duraclean today to learn how we support hospitality and contract cleaning businesses across the UK.

Excellerate begins a seven-year facilities partnership with the University of Cambridge, covering cleaning and support services across key university sites.