ISS Secures Major Cleaning Services Contract with Australian Department of Defence

ISS has been awarded a significant government contract to provide integrated facilities services for the Australian Department of Defence, as announced in a recent update from Tomorrow’s Cleaning. The agreement, set to span six years with the possibility of a four-year extension, positions ISS to deliver a range of critical cleaning and support services across various defence sites nationwide.

This major win includes responsibilities such as general cleaning, waste management, laundry services, and other hygiene-related tasks across both metropolitan and regional Defence areas. ISS is already established in the region and will further expand its workforce to meet the scope of the new contract.

As part of the rollout, ISS has committed to deploying extensive training programmes and upskilling initiatives for personnel involved. The contract is also closely aligned with the Department of Defence’s goals around environmental sustainability, cultural inclusivity, and the prioritisation of Indigenous employment opportunities. This aligns with growing demand within the sector for sustainable cleaning solutions and socially responsible sourcing.

Contract Scale and Key Deliverables

Scope of Work

• General cleaning and sanitisation of office and communal spaces
• Waste removal and recycling services
• Comprehensive laundry service provision
• Support for facility hygiene practices across deployed bases

ISS’s experience in outsourced housekeeping and commercial cleaning solutions positions it strongly to deliver value under this agreement. The partnership is also anticipated to create new employment opportunities, particularly for Indigenous Australians, as well as facilitate robust on-the-job training pathways.

Growing Demand for Integrated Support Services

The Defence contract highlights a growing market shift towards comprehensive, bundled services providers that offer not just cleaning and janitorial supplies, but also integrated service delivery supported by technology and logistics. While ISS, along with other players in the field, provides these services globally, the sector also features agile providers capable of supporting smaller and medium-scale operations with tailored packages.

Companies increasingly require more than basic supplies — trends point toward a preference for full-service partnerships that encompass bulk cleaning chemicals, efficient fulfilment systems, and client-dedicated stock management at scale.

How Duraclean Supports the Sector

As shifts like ISS’s new contract illustrate, organisations with large footprints need partners who can maintain consistency in quality and delivery. This trend isn’t limited to institutional contracts — hospitality cleaning services and contract cleaning suppliers are under similar pressure to manage demand, maintain timelines, and adhere to sustainability standards.

Duraclean bridges this gap by offering a full-service solution tailored to the specific needs of hospitality and facility services teams. With a streamlined, tech-driven ordering process and client-dedicated stock holding, Duraclean supports contract cleaning businesses across the UK with efficient supply chain management.

From commercial cleaning solutions and janitorial supplies to specialised bulk cleaning chemicals and sustainable product offerings, Duraclean serves as a reliable, scalable partner for cleaning operations of any size.

Looking to streamline your cleaning supply procurement? Contact Duraclean today to learn how we support hospitality and contract cleaning businesses across the UK.